If you need more help
If you have any questions regarding coffee, or your transaction please feel free to contact us.
We are here to help.
100% Yes! There is an option to choose the right grind size for you when you’re shopping our coffees, just pick your order size and grind type and leave the rest to us.
Bean – for you to grind with your own grinder at home.
Coarse – ideal for a French press or cafetière
Medium – ideal for V60 or AeroPress
Fine – ideal for moka pot or espresso
Check out our grinder setting guide for more info Click Here
To keep your coffee as fresh as possible, you need to protect your coffee from air, sunlight, heat, and moisture. These all will contribute to making it stale and lose flavour.
We suggest keeping your coffee in an airtight container, in a cool, dry cupboard. Our bags all have a de-gassing valve, to let out CO2 that the beans produce once roasted, it’s not just there to sniff the coffee, and a reusable ziplock. So if you don’t have a fancy coffee jar just push the air out the bag, lip the lock and give the bag another squeeze to get any remaining air out.
Do not store your coffee in the fridge. Roasted coffee absorbs moisture from the air (hygroscopic) and will also take up surrounding aromas. The aromas and moisture levels in the fridge will react with the coffee and delicate flavours will deteriorate.
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